Hello, I'm Elena Svergunenko
Curious UX Research leader
and Design Thinking coach
About me
My name is Elena Svergunenko, and as a seasoned UX research team leader, I am committed to improving customer experiences and empowering teams to push boundaries, explore new possibilities, and deliver exceptional results.
Throughout my professional journey, I have honed my skills in effective research practices, enabling me
to gain valuable insights into user behavior and preferences. By approaching problems from a human-centered perspective, I am able to identify pain points and opportunities that lead to innovative strategies and solutions.
I firmly believe that by designing experiences that truly resonate with users, we can make a significant impact on both businesses and the people they serve.
DESIGN-THINKING
EYE TRACKING
INTERVIEWS
JOURNEY MAPPING
WORKSHOPS
SERVICE DESIGN
USER TESTING
CONTEXTUAL INQUIRY
AI-DRIVEN DATA
SURVEYS
How I might help
As a lead UX researcher
I am skilled at conducting complex studies to uncover meaningful insights, drive business decisions based on data, and create experience that truly matters.
As a UX research manager
I focus on achieving results while fostering a positive team culture,
and as a coach, I can help organizations integrate DT practices and processes into their cultures.
As a Design Thinking coach
I have a proven track record
in coaching and mentoring individuals
and teams to enhance their understanding of user experience
and improve outcomes.
Endorsements
I've been working with Elena for more than a year — and maybe it’s my best experience with research.
Product owner
Elena is an exceptional mentor who always provided me with insightful feedback and perfect advice, enabling me to improve my skills and knowledge in UX research.
UXR team member
Her hands-on leadership style coupled with a deep understanding of consumer behavior has resulted in impactful and engaging user experiences that have significantly elevated our B2C initiatives.
Product manager
Let's stay in touch!
Email:
e.svergunenko@gmail.com
Mobile:
+79855545500
+995591057121
